Recently, I had the pleasure of purchasing a customized dough mixer from the same company, and my overall experience was a mixed bag. Firstly, I want to express my gratitude for the exceptional service provided by the salesperson. Their responsiveness and helpfulness made the entire purchasing process seamless.
The customized dough mixer itself exceeded our expectations in terms of quality and performance. We are thrilled with how well it caters to our specific needs, and it has greatly enhanced our operations.
However, similar to the boiling kettle purchase, we encountered an unforeseen obstacle during inspection: the equipment lacked certification in Canada. This resulted in unexpected additional costs and complications, which dampened our otherwise positive experience.
While the delivery process went smoothly, navigating the customs and clearance procedures proved to be a challenge once again. Clearer guidance prior to shipment would have been greatly appreciated to navigate thes